FAQ

Here's our collection of frequently asked questions:

  1. How does City Space work?
  2. What type of spaces are available for hire?
  3. Who can use City Space?
  4. What can the space be used for?
  5. Do I need insurance as space owner?
  6. Our vision
  7. Our mission
  8. How do I list a space?
  9. How do I find and book a space?
  10. What if I don’t have any photos of my space?
  11. How much does it cost?
  12. What happens if someone requests to book my space?
  13. Can I share a space with others?
  14. How do payments work?
  • How does City Space work?

    City Space is an online platform that makes it possible to rent city space on a short term basis. Space owners list unoccupied space on the platform for brands to use for events, product launch, pop up stores, film productions or anything in between.

  • What type of spaces are available for hire?

    Our platform offers a variety of spaces for hire, such as traditional retail spaces, urban spaces, gallery spaces, open spaces and stock spaces. Please check out our search page to get a feeling of what we offer.

  • Who can use City Space?

    We're open to anyone with a space to fill, or an idea in need of one. We take pride in matching all kinds of ideas to all types of spaces. If ever in doubt, just submit an enquiry and we'll be able to take it from there.

  • What can the space be used for?

    The spaces can be used for a broad variety of things. Examples of usage include pop up stores, pop up restaurants, events and product launches. Be aware that the space owner has to accept your inquiry and your idea or project might not necessarily be possible in the space you are looking at. You are always welcome to reach out to us, if you don’t see a space suitable for your project.

  • Do I need insurance as space owner?

    Yes, we recommend that you have an insurance that covers your own goods and staff. The physical space will usually be covered by the space owners insurance.

  • Our vision

    Our vision is to change the way we use and optimize our cities and make city space much more accessible for those who need it.

  • Our mission

    We make it easy for brands and ventures to find and rent short term city space for any occasion, whether it’s for a pop up store, event, product launch or anything in between. This also makes it easy for space owners to rent out unoccupied space on a short term basis.

  • How do I list a space?

    Listing a space is simple. Log in or create an account, go to the menu and tab “List Your Space”. Here you’ll be asked to fill in the basic information about you space and some photos showing how it looks. You can always add and edit information about you space later on. Our team will review you space as soon as you submit it. As soon as our team has reviewed your space and concluded that it is suitable for our platform, your space will be available and public accessible.

  • How do I find and book a space?

    On the homepage, please tab “Browse spaces”. You will be redirected to our space search page, from where you can find the space suitable for you idea or project.

  • What if I don’t have any photos of my space?

    If you don’t have any photos of your space or if you only have photos of low quality, we will sent a photographer to take professional and approved photos of your space(s).

  • How much does it cost?

    Listing and booking spaces through City Space is free of charge. In case a booking is completed, we charge a 10 pct service on top of the booking price.

  • What happens if someone requests to book my space?

    In case someone request to book your space, we will let you know the detail of the inquirement. On basis of that you can either accept, decline or ask for more information about the renter. When you have agreed on the terms you, the booking is confirmed.

  • Can I share a space with others?

    Yes, it is possible to share a space with other brands throw a pop-up or event together, however one brand must lead the booking process with the space owner, sign the rental agreement, and organize payment.

  • How do payments work?

    We are still working on building our integrated and safe payment system. Until then our payment system works like this:<br /> <br /> 1. When both parties has accepted the booking, you will receive an invoice on the full amount + deposit (20 pct of total rental cost).<br /> 2. When the invoice is paid, the booking is confirmed. <br /> 3. When the rental period is over, we will transfer the deposit back to the renter (if everything is left in order) and the space owner will receive the <br />

Do you have som unanswered questions?

Please get in touch with us. We will be right with you.

Get in touch

hello@getcityspace.com